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Terms of Service

Last updated: April 2026

Agreement to terms

By accessing or using the Sentaflow website (sentaflow.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website. These terms apply to all visitors, users, and anyone who accesses our website or engages our services.

Who we are

Sentaflow (Pty) Ltd is a digital marketing agency based in Pretoria, South Africa. We provide web design, SEO, Google Ads management, and lead generation services. Contact us at hello@sentaflow.com.

Our services

Sentaflow provides the following services to clients:

  • Custom website design and development
  • Search engine optimisation (SEO)
  • Google Ads campaign management
  • Lead generation packages (the Lead Engine)
  • Free custom website demos (no-obligation)

Specific service terms, deliverables, timelines, and pricing are set out in individual client agreements or proposals, which take precedence over these general terms.

Free website demo

Sentaflow offers a free, no-obligation website demo service. By submitting a demo request, you agree to:

  • Provide accurate information about your business
  • Receive communication from us regarding your demo and our services
  • Understand that the demo remains the intellectual property of Sentaflow until a paid engagement begins

The demo is provided free of charge with no obligation to proceed. We reserve the right to decline demo requests at our discretion.

Intellectual property

All content on this website - including text, graphics, logos, and design - is owned by Sentaflow (Pty) Ltd and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our written permission.

Work product delivered to clients upon full payment of agreed fees becomes the client's property as specified in the relevant client agreement.

Limitation of liability

To the maximum extent permitted by South African law, Sentaflow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability to you shall not exceed the amounts paid to us under any applicable service agreement.

Client responsibilities

Clients engaging Sentaflow's services agree to:

  • Provide accurate and timely information required to deliver services
  • Pay agreed fees on time as per the client agreement
  • Not use our services for unlawful purposes
  • Ensure they have the right to use any content or materials provided to us

Guarantee terms

Sentaflow's Lead Engine package includes a performance guarantee. Specific guarantee terms, conditions, and eligibility requirements are set out in the individual client agreement. Guarantees are subject to minimum ad spend requirements and client cooperation in providing necessary access and information.

Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the South African courts.

Changes to terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated terms.

Contact us

If you have any questions about these terms, please contact us at hello@sentaflow.com.

Sentaflow

Growth by design. We turn your digital presence into a lead generation engine that works around the clock.

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hello@sentaflow.com
Pretoria, South Africa

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